Privacy Policy

At Jaipuri Thread, we respect your privacy and value the trust you place in us. This policy explains how we collect, use, and protect your information when you visit our website www.jaipurithread.com or interact with us offline. By using our website, you agree to this Privacy Policy.

1. Information We Collect

a) Contact Information

We may collect details like your name, email, phone number, address, city, state, country, and IP address.

b) Payment Information

  • We collect your billing name and address, but we do not store credit card details.
  • Payments are processed securely by our partner RAZORPAY.

c) Information You Share

  • We collect content you post on our website or our social media pages.

d) Demographic & Website Usage Data

  • We may collect data about events you are interested in, pages you visit, time spent on our website, and the device or browser you use.
  • This helps us improve our services.

2. How We Collect Information

  • Directly from you – When you place an order, register for an event, or contact us.
  • Automatically – Using tools like Google Analytics, cookies, and web beacons to track website activity.
  • From third parties – If you use social media features, we may get your name and email from those platforms.

3. How We Use Your Information

We use your data for various purposes, including:

  • To contact you – For order confirmations, promotions, or important updates.
  • To respond to inquiries – If you have questions about our products or services.
  • To improve our services – By understanding customer preferences.
  • For security reasons – To protect our website and users.
  • For marketing – To send special offers, product updates, or newsletters (you can opt out anytime).
  • For transactions – To send emails or SMS related to your purchases.

4. How We Share Your Information

We may share your information in the following cases:

  • With service providers – Payment processors, order fulfillment teams, and marketing partners (some may be outside India).
  • With business partners – For events or promotions.
  • For legal reasons – If required by law, court orders, or government authorities.
  • If our business changes – In case of a merger or sale, customer data may be transferred.
  • Other reasons – If needed, we will inform you before sharing your data.

5. Email Opt-Out

You can opt out of marketing emails by emailing us at [your email]. It may take up to 10 days to process your request. However, we will still send you important transactional emails regarding your purchases.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices, so we encourage you to read their policies before sharing any information.

7. Policy Updates

  • This policy was last updated on 15.11.2021.
  • We may update this policy from time to time. Any major changes will be communicated, and the latest version will be available on our website.

For any questions, contact us at support@jaipurithread.com.